Privacy Policy

Effective Date: 6th December 2024

Introduction
At Zoomrapic, we are committed to safeguarding the privacy of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website, you agree to the terms outlined in this policy. We respect your privacy and aim to ensure that your personal data is secure while providing you with the best service.

1. Information Collection

We collect two types of information:

Personal Information

Personal data is collected when you create an account or make a purchase on Zoomrapic. This information may include:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment information (credit/debit card details, PayPal, etc.)

Non-Personal Information

We also collect non-personally identifiable information automatically as you interact with our website. This may include:

  • IP Address
  • Browser type and version
  • Operating system
  • Referral URL
  • Pages viewed and time spent on our website
  • Device type (mobile, tablet, desktop)

We use cookies and similar technologies to track your activity on our website and enhance your experience.

2. How We Use Your Information

Your information is used in the following ways:

  • To process your orders: We use your data to fulfill your orders, process payments, and ensure timely delivery.
  • Customer service: Your information helps us respond to your inquiries, process returns and exchanges, and resolve issues.
  • Personalization: We use your data to tailor our services to your preferences and recommend products you may be interested in.
  • Marketing: With your consent, we may send you promotional emails regarding new products, sales, and other updates.
  • Analytics: We use aggregate data to improve the performance and usability of our website.

3. Data Protection

We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption: Secure sockets layer (SSL) encryption technology is used to ensure the safety of your data during transmission.
  • Access controls: Only authorized personnel have access to your data.
  • Secure storage: We store your personal data on secure servers.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third-party partners for specific purposes:

  • Payment processors: To facilitate transactions, we share necessary payment details with trusted payment providers.
  • Shipping providers: We share shipping details with couriers to ensure timely delivery of your purchases.
  • Service providers: Third-party vendors who assist in our business operations (e.g., email marketing, analytics) may have access to your data but are required to maintain strict confidentiality.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Update or correct any inaccurate information.
  • Erasure: Request the deletion of your data under certain circumstances.
  • Opt-out of marketing: You can opt out of receiving promotional emails by clicking the unsubscribe link in any email or by contacting us directly.

6. Cookies and Tracking Technologies

Zoomrapic uses cookies to enhance your experience on our website. These cookies are small files stored on your device that help us remember your preferences, improve functionality, and analyze website usage.

You can disable cookies in your browser settings, but this may affect your ability to use some features of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be shown at the top of the policy. We recommend reviewing this policy periodically for any updates.

For more information or any concerns regarding your privacy, feel free to contact us at info@zoomrapic.com.