Delivery Policy – Effective January 3, 2025
At Zoomrapic, we understand the excitement of receiving new photography gear, and we’re committed to delivering your order safely and promptly. Our goal is to make sure your cameras, lenses, tripods, and other accessories arrive on time, ready for you to start capturing stunning images.
Order Processing Time
All orders placed on Zoomrapic are processed within 1-2 business days, excluding weekends and holidays. Once your order has been processed, we’ll send you a confirmation email with tracking details so you can stay updated on your delivery status.
Delivery Methods
We offer a variety of delivery options to suit your needs:
- Standard Delivery: Reliable and cost-effective, with an estimated delivery time of 5-7 business days.
- Expedited Delivery: For those who need their equipment sooner, we offer expedited shipping that arrives in 2-3 business days.
- Priority Delivery: For the fastest service, we offer next-day delivery to most locations within the U.S.
Delivery times may vary depending on your location and the time of year, particularly during peak seasons.
Shipping Fees
- Free Standard Shipping on all orders over $100.
- For orders under $100, shipping fees will be calculated at checkout based on your location and chosen shipping method.
Shipping Restrictions
Currently, Zoomrapic ships within the United States only. If you need international shipping, please contact us at info@zoomrapic.com for assistance.
Damaged or Lost Packages
If your order is damaged or lost during transit, please contact us immediately at info@zoomrapic.com or call (207) 633-7907. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Delivery Delays
While we strive to meet our delivery commitments, delays may occur due to weather conditions, holidays, or carrier disruptions. If any delays occur, we will notify you as soon as possible and do our best to get your order to you as quickly as we can.
At Zoomrapic, we are committed to providing you with a hassle-free shopping experience. For any questions about your delivery, feel free to reach us at info@zoomrapic.com or call (207) 633-7907.