Payment Policy – Effective January 3, 2025

At Zoomrapic, we aim to provide a seamless and secure payment experience for all our customers purchasing high-quality photography and videography equipment. Our payment policy is designed to ensure that your transactions are processed efficiently and safely, so you can shop with confidence for all your camera, lens, and accessory needs.

Payment Methods

We offer a variety of convenient and secure payment options for your shopping experience:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For fast and secure transactions, we also accept PayPal.
  • Bank Transfer: Payments can also be made via bank transfer; please include your order ID for prompt processing.
  • Cash on Delivery (COD): Available for local orders in Boothbay Harbor, Maine, where you can pay in cash upon receiving your order.

Payment Processing

  • Credit/Debit Cards & PayPal: Payments are processed instantly, allowing for quick order confirmation and processing.
  • Bank Transfers: Payments made via bank transfer typically take 1-2 business days to process after funds are received.
  • COD Payments: Payments are processed at the time of delivery, ensuring a smooth and convenient transaction for local customers.

Refund and Cancellation Policy

Your satisfaction is our priority. If you wish to cancel your order or return a product, we offer:

  • Full Refunds: For canceled orders before shipping or returned items in their original condition within 7 days of receiving the order.
  • Partial Refunds: Available for items with minor defects, where customers choose to keep the product.

To request a refund or cancellation, please contact us at info@zoomrapic.com or call (207) 633-7907.

Payment Security

We take your security seriously. All transactions are encrypted using SSL technology, ensuring that your personal and payment information is always protected. We also comply with PCI DSS standards, providing an extra layer of security for every payment you make.

Payment Issues

If you encounter any issues during payment, such as declined transactions or errors, our customer support team is here to assist you. Please contact us immediately at info@zoomrapic.com or call (207) 633-7907 for prompt resolution.

At Zoomrapic, we are committed to providing you with the best products and a secure, convenient payment experience. Shop with confidence knowing that your transactions are in safe hands.